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Diversity in CS: Encouraging Diverse Hiring Practices

The benefits of having a diverse Customer Success team are many, but creating a diverse team isn’t as simple as hiring people from different backgrounds. To create true diversity and inclusion on your team, you need to increase access to opportunities and attract candidates by having a workplace culture that interrupts biases and fully embraces equity and inclusion.

Join this live online roundtable discussion on July 27 at 11am PT / 2pm ET, as a panel of Customer Success professionals shares their experiences and advice for encouraging diverse hiring practices.

During the live event, the panelists will discuss:

  • The benefits of having a diverse Customer Success team

  • Advice for confronting personal and organizational biases in hiring

  • Tips for interrupting bias and driving change that has to happen

  • How to attract a diverse pool of candidates

  • Ways to increase access to opportunities

  • Driving cultural change to support a diverse workforce

Watch the replay here: https://www.youtube.com/watch?v=JEYvnxM6GW0&feature=youtu.be

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April 29

Getting Started in Customer Success: The Customer Success Specialist Role

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January 26

Diverse Paths to Success: Education